Refund policy

This Refund Policy in no way derogates the rights and protections you are entitled to under Australian Consumer Law - COMPETITION AND CONSUMER ACT 2010 - SCHEDULE 2 - TABLE OF CONTENTS and Consumer rights and guarantees | ACCC.

  1. The Return & Refunds Policy covers refused and returned orders due to system error, customer error or driver inability to safely and correctly deliver an order.
  2. This refund policy does not apply to goods which have been opened, used or damaged after delivery, or if any attempt has been made to alter the product. 
  3. If for any reason you receive a delivery in error, you must keep the products and contact Customer Care via email to hello@poscahydrate-blitz.com as soon as reasonably practicable to organise a delivery pick-up of that order.
  4. Failure to keep the products and to contact SPC Operations Pty Ltd within the designated time will risk deeming the goods spoiled and your acceptance of the delivery, which you will be charged for.
  5. SPC Operations Pty Ltd will refund payment in the event that there is a confirmed error by us.
  6. All products and orders must be returned in their original condition. 
  7. Failure to adhere to the terms and conditions of SPC Operations Pty Ltd will prevent any refunds or credits being issued to you (except where you may be entitled to a refund under Australian Consumer Law).
  8. If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse you for the amount initially debited for the purchase.